Can't add Emergency contacts

Alnasim · ‎16-01-2023

Hi,

For some reason when I go to add emergency contacts my contacts don't show up.

Obsydian · ‎16-01-2023

Hi they are usually setup in the SOS or screen information settings

Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags

Alnasim · ‎16-01-2023

Tried that. My contacts don't show up when I'm trying to set it up

JAMES4578 · ‎16-01-2023

Hi @Alnasim Have you accessed via settings-Safety and Emergency, ensure Emergency SOs is toggled on. Go to Emergency Contacts-Add Member. Contacts should appear enabling you to Select. Judging from Members 'previous experience it seems the contacts need to be saved to the phone rather than the Sim Card.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

QTUSA · ‎16-03-2023

Save contacts only to the phone? This doesn't help millions of Samsung customers that save their contacts to their Google account. Not sure why, but I can see the emergency contact names, but they do not do anything with the locked screen. In other words, I can read it but they don't call, there is no visible phone number, just the names that do not do anything.

cjfp · ‎26-04-2023

Still doesn't work with non phone contacts !

Alnasim · ‎26-04-2023

Neither does it work if it's saved on the sim. It's incredibly stupid. Only works if it's saved to Google

Alnasim · ‎26-04-2023

Other way round works with numbers saved on google account, doesn't work for numbers saved on the sim

Original topic:

Can't add Emergency contacts