My phone updated on 22/04/2019 and since this date my bluetooth will not connect to anything.
I first tried with my fitbit, a charge 2. It pops up on the screen saying 'connected charge 2' and then 'disconnected charge 2' after about 15-30 seconds. If I try to sync the fitbit through the app a few times, it comes up saying there is a bluetooth issue and to reset bluetooth, but when I press this it doesn't make any difference. I thought it was the fitbit but it won't connect to my satnav either. For this it keeps popping up telling me to put in the password - it then tries to connect and says it can't.
I spoke to a guy on the live chat who guided me through clearing my cache and data on bluetooth, and reseting all network connections. However nothing seems to work. Any ideas?
My wife and I both have the same problem. It all started when we installed the latest update. I am getting very frustrated, after looking at all 10 pages of Samung users getting no help from the big corporation.
Today i got an system update to my samsung A8. After update everything is working like it should. Fitbit Notifications is working (calls, messages and calendar), syncing works, excersice loggin with gps and no pairing errors ( charge 2 is is not visible at bluetooth menu). It seems that problems are now fixed at last!
It seems that there was something wrong on
Android 9 or/and Samsung itself and not in fitbit app ( in my case). But still this has been worst customer experience i ever had. Zero points for Fitbit and Samsung because both is telling same bull***** again and again even they know the reason for sure.
Hi there. It is good to hear that there is a fix for this problem. I don't see a link to the fix in your post. Please let all us know how to fix our phones Thank you.