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A71 fingerprint issue

(Topic created on: 17-04-2020 02:19 PM)
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Phobcz
First Poster
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Hello,

I have my A71 for few days now and I have scan 3 different fingers already and today I want to add one more but in settings - > Biometric-> fingerprint - > and there is no "add fingerprint" selection only list of my scan fingers and then Check fingerprint and that is it, no option for add one more .... Anybody has this problem?

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1 Solution


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Solution
TessM
Mastermind
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As you have been able to add a new fingerprint once that you have deleted one of the three fingerprints saved this may be the case. 

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5 REPLIES 5
AsadM
Moderator
Moderator
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Hi @Phobcz. Hope you're doing well. Can you please try removing one of the saved fingerprints, and then check if the option to add one is available?
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Phobcz
First Poster
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Hello, yes if I remove one then I can add new one I was afraid of trying this because I didn't know if I will be able to add it again...

 

So that means that I can only register 3 fingerprints on A71 ? 

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Solution
TessM
Mastermind
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As you have been able to add a new fingerprint once that you have deleted one of the three fingerprints saved this may be the case. 

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Phobcz
First Poster
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Yeah, I though so.... Anyway thanks for quick reply 👌
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TessM
Mastermind
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You are very welcome. Have a lovely weekend and stay safe!

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