17-11-2021 06:57 PM in
I have an issue with my Samsung galaxy A71.
I accidentally dropped my phone and bent it. But the functions are still ok and the screen's fine.
How to remove this bend? Any help /lead?
18-11-2021 05:46 AM in
Hopefully you've not affected anything inside including the battery @Members_Y7wPAoR Keep a close eye on it please.
If you took the phone to a Samsung Experience Store / Samsung Service Centre they would levy a charge due to this not being covered in the manufacturing warranty but at least the retification is being carried out by an authorised engineer.
Other than that it's completely up to you if you take another route but please just be careful.
If the bend isn't too bad then perhaps consider putting it in a case that may hide the bend and protect it from further accidental damage.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-11-2021 01:31 PM in
@Members_Y7wPAoR: I definitely recommend reaching out to our Help Desk to arrange for the device to be inspected and repaired by an authorised engineer, as opposed to attempting the repair yourself. This will ensure that the phone is returned to its warranty specifications, and prevent any future issues form arising from the damage.