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A51 Bluetooth issues

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Apprentice

Hello,

I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.

 

** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.

 

** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days. 

 

** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs. 

 

Thanks,

Yosuef

391 REPLIES 391
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Which means it's not available yet in my region.. sad

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Just keep going back to that update page, it'll be obvious, and its dated February 2020

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I was hesitant to update to A515FXXU2ATB1/A515FOXM2ATB2/A515FXXU2ATA8 because the last update I got with December patch fixed the Bluetooth issue but I took the risk and updated it. Ive had the update for a week now and it seems there is no issue with the BT and also the phone kinda runs a little better. I have the DSN model so I'm not sure if this new update will effect the other models bad or good so to find out just YOLO!!! LOL

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Updated to the Feb 2020 update, still has the issue. Rip.

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i had same issue but phone just been updated and bluetooth works a treat now, no problems.

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also if you are still havings problems when i was having same problem i turned wifi off and that solved it.

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I updated and still not having the problem.

After first update I did have BT problem, but flashed back to original, and no BT problem. Did update now and BT still working.

 

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not sure about first problem you have cos i never use vpn but other two problems has been fixed with recent (8th mar) update, so all i can recommend is install the latest operating system update. good luck

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I tried turning off WiFi, but it doesn't work at all
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I have had this phone for 9 Days now and have been following this thread with Interest.

Form days 1-5 i had the same issues as everyone else but for the last 4 days I havnt had a single issue and I have not had an update either

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