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Samsung settings page not working after installing GPU driver from the Intel website

(Topic created on: 3 weeks ago)
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FahimSC
Student

3 weeks ago - last edited 3 weeks ago

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I have installed the latest Intel GPU drivers using the Intel Driver & Support Assistant on my Book5 360 (intel core ultra 5 226v - 16gb ram - 512 gb ssd), and now, the Samsung settings app isn't opening!

I have tried re-installing the settings app, but it still doesn't open!

Does anyone have a fix for this (that is not to factory reset my laptop)?

1 REPLY 1
FahimSC
Student

3 weeks ago

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I just fixed it!!
For those who are experiencing the same thing, I did this:
1. I uninstalled the graphics driver and it's related apps from control panel
2. I restarted the laptop
3. I downloaded samsung update app from Microsoft store (make sure it by Samsung)
4. Using Samsung update app, I put in the model number of my laptop (you can find this at the bottom of the laptop)
5. Select graphics driver or something similar
6. After it is done downloading the driver, it should open the folder where it was installed (somewhere in the downlpads folder by default)
7. Close Samsung update
8. On that folder from step 6, open systemsoftware (that has a samsung icon)
9. Install the driver from there and restart
Now it should be fixed
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