Computers & IT | Samsung Community UK

Custom List Message Item

Galaxy Book 2 Pro 360

Posted by 23-03-2022 08:53 PM in Computers & IT

On Samsung website the silver model is shown in a small illustration with a silver inside and black keyboard keys. Is this correct? I have seen... View Post

24-04-2022 10:02 AM

Yes the silver model comes with Black backlit keyboard. View Post

What is the problem with Samsung SSD 970 PRO?

Posted by 22-04-2022 11:30 PM in Computers & IT

I want check and update firmware in my "SSD 970 PRO". But in the list of ISO with firmware there is no such device: ... View Post

24-04-2022 08:37 AM

I've already explained why but to clarify, smartd is sending the drive commands meant for legacy ... View Post

SSD Samsung 870 EVO 500gb SATA not detected in BIOS on warm boot

Posted by 21-04-2022 01:35 PM in Computers & IT

SSD Samsung 870 EVO 500gb SATA not detected in BIOS on warm reboot. On cold boot, the ssd is detected and works fine. The problem occurs on HP... View Post

23-04-2022 09:28 PM

Sent a request to Samsung support View Post

Boot Loader: All boot options are tried

Posted by 22-04-2022 01:05 AM in Computers & IT

Recently, I made a full switch to a Linux Distro called Parrot OS. But Today I decided to switch to Kali Linux. I downloaded the Installer ISO and... View Post

23-04-2022 08:48 AM

Consult the Kali Linux forum about this but it seems like the installer failed to properly detect... View Post

Samsung 980 Pro NVMe 2TB SSD not recognised by Samsung Magician

Posted by 11-08-2021 04:47 PM in Computers & IT

Configuration: Gigabyte TRX40 Aorus Xtreme M/B, AMD Threadripper 3970X, Corsair Vengeance 128GB memory, Nvidia RTX 3090 graphics, 3 x Samsung 980... View Post

23-04-2022 08:47 AM

I have the same issue. Any one can help us? View Post

fingerprint scanner on Galaxy Book Ion

Posted by 19-04-2022 08:28 PM in Computers & IT

Hi The fingerprint scanner on my laptop keeps being disabled. This has only happened relatively recently but I can't work out why. Anybody... View Post

Gear 360 (2017) software activation on Mac "serial number incorrect"

Posted by 29-12-2020 03:32 PM in Computers & IT

I have a Gear 360 camera (2017 model) that I am trying to connect to my Mac. I've downloaded the Gear 360 mac software, and it installed... View Post

19-04-2022 08:03 PM

The samsung validation server it's down long time ago, that's why we never could be validate the ... View Post

samsung magician

Posted by 19-04-2022 02:37 PM in Computers & IT

I just bought a samsung 970 evo from best buy open box. I just built a new PC and needed to download the samsung magician, I mmade sure the... View Post

19-04-2022 03:33 PM

Hey @stheno, hope you're having a fabulous day!I'm not to much of an expert on Samsung SSDs, ... View Post

T7 1TB not recognized on usb C

Posted by 10-04-2022 05:08 PM in Computers & IT

Just received a T7 1TB. My laptop does not recognize it when using the USB C port. (The usb C port works for other devices, specifically iPhone).... View Post

18-04-2022 07:51 PM

I have not been able to find a solution View Post

980 Pro - How important is the 5B2QGXA7 update?

Posted by 16-04-2022 08:07 PM in Computers & IT

I just googled myself to this community, so I'm sorry if this is a recurring topic. The 980 is my boot drive, I have tried the Samsung... View Post

17-04-2022 06:52 PM

Much appreciated @antikythera Yes, the drive performs as expected. I always get so stu... View Post

Can I power my Book2 Pro 360 from the USB-C multiport adapter?

Posted by 16-04-2022 03:08 AM in Computers & IT

Got my free Samsung USB-C dock today. Very useful to connect my large storage and other USB-A stuff when sat at the desk. But...you still need to... View Post

google prompt not working

Posted by 04-02-2022 08:45 AM in Computers & IT

I changed the password on my main google account as my old phone was lost, now im locked out My samsung S21 (few weeks old) is not receiving the... View Post

15-04-2022 02:53 PM

I'm experiencing the exact same problem. I was wondering if you've found a solution yet? I have... View Post

Over Provisioning is greyed out in Samsung Magician

Posted by 18-09-2020 06:05 AM in Computers & IT

After last two updates of Samsung Magician i can't change over provisioning partition size. Can't even delete it. And now i have 528MB... View Post

15-04-2022 01:30 AM

1 diskpart2 list disk3 select disk "x" (where x is the number of the disk you want)4 list partiti... View Post

34" CJ791 Monitor - Unable to remove the wall-mount bracket

Posted by 05-04-2022 01:13 PM in Computers & IT

I'm having a problem with the wall-mount bracket on this monitor. When I first got the monitor, I removed the stand and installed the... View Post

14-04-2022 06:43 PM

Hi - not sure if is the same monitor as yours but did a quick Google and looks like there is a ( ... View Post

Book2 Pro 360 fingerprint sensor issues

Posted by 30-03-2022 07:49 PM in Computers & IT

Been on to support today about the fingerprint sensor on my new Book2. Looks like there's a driver or Windows issue at the moment? The sensor... View Post

14-04-2022 03:32 PM

Yeah I know. I'm on a trip and it needed to be plugged in to update. At least with USB C anything... View Post

Neo G9 "burn in"

Posted by 13-04-2022 10:12 PM in Computers & IT

The interface from Final Fantasy XIV is starting to remain on the screen very noticeably when doing other things. I assumed burn in... View Post

14-04-2022 01:32 PM

Your warranty won't cover that damage View Post

Easy Setting Box Windows 11

Posted by 11-12-2021 09:31 PM in Computers & IT

I just upgraded from Windows 10 64bit to Windows 11 64bit. Easy Setting Box (ESB) worked great on Win 10. On Win 11 it does not work. The... View Post

14-04-2022 04:44 AM

Adding my comment/vote to fix the Win11 compatibility issue. I can confirm ESB is not working on ... View Post

Gear 360 won't save videos - "not enough storage" error

Posted by 01-11-2017 04:38 PM in Computers & IT

I keep getting an error message telling me there is not enough storage space on my sd card even though there is 14GB left on a 32GB card. I just... View Post

13-04-2022 03:52 PM

I just found that removing as many unused Aoos as possible freed up the space needed. View Post

Odyssey G7 menu button intermittently not working

Posted by 15-12-2021 01:13 PM in Computers & IT

My #Samsung Odyssey G7 is around a year old, and recently it's been giving me problems The main menu button on the back of the monitor... View Post

13-04-2022 02:39 PM

Firmware is up to date but updated it again the other day just to be sure. Actually seems worse w... View Post

Galaxy Book Pro 2 360 i7 1260 Performance

Posted by 13-04-2022 09:44 AM in Computers & IT

I now have four Samsung Galaxy Book laptops - Book Pro 2 360 i7 1260, Book Pro 360 i5 11Th Gen, Book Pro i5 11th Gen and a Galaxy Book Qualcomm... View Post

Windows Recovery Drive

Posted by 12-04-2022 03:04 PM in Computers & IT

I've just taken delivery of a Galaxy Book 2 Pro. First job is always to create a USB-based system recovery drive whilst the new PC is at... View Post

BIOS reset

Posted by 08-04-2022 05:59 PM in Computers & IT

hi, I have a problem I want to enter to BIOS in my laptop but it shows me that i must enter a password and i don't know what the password is. ... View Post

10-04-2022 07:21 PM

I mean there might be a better way that's best for you but if you know anyone or can attempt it y... View Post

CLX Printer problem

Posted by 25-03-2022 01:58 PM in Computers & IT

Anybody know why I get a vertical screen – like scratches – on printouts from my CLX-4195FW printer (and how to get rid of them)? View Post

10-04-2022 05:04 PM

Sorry for the delay https://drive.google.com/file/d/1ZRaX4N5k2O-NnU-rO0PeAoEmEEOGzqvK/view?usp=sh... View Post

Samsung book 2 pro 5g modem / network card

Posted by 03-03-2022 06:46 PM in Computers & IT

Hello I am wondering what kind of 5G modem that is in the new samsung book 2 pro, is it the same as in the book pro 360 1th gen? The intel 5000... View Post

09-04-2022 11:23 PM

Hello I still can not find any information about this? it only says 5G sub 6. Can you check if... View Post

Samsung Magician version 7.1.0.770

Posted by 03-04-2022 08:17 PM in Computers & IT

Hello,I have a Samsung SSD 860 EVO 250GB.My computer is under Windows 10 21H2 (in French).I tried to update Samsung Magician but it failed.So I... View Post

09-04-2022 06:37 PM

It appears that they removed ver 7.1.0, I hope its programmers fix the issues properly, now I'm u... View Post

samsung 980 pro nvme -----> samsung magician problem

Posted by 06-10-2021 09:12 AM in Computers & IT

Hi, first i'm sorry for my english ! Yesterday i updated my pc to windows 11 and i got an error for samsung magician " failed to... View Post

08-04-2022 12:13 PM

This (980 Pro on Win 11) View Post

T7 Touch How to Enable Fingerprint Access!?

Posted by 07-04-2022 11:31 PM in Computers & IT

Looking to find out how to enable fingerprint scanning access to my T7 HD. I have the manual but maybe I'm missing something. How do you... View Post

Issues with Linux on the samsung book pro 360

Posted by 01-11-2021 08:53 AM in Computers & IT

The samsung book pro 360 really is a great laptop. Very slim and lightweight. I like it a lot. First thing after booting into windows for the... View Post

07-04-2022 11:23 PM

That's a good point actually, and something that I take for granted running Manjaro. Which is not... View Post

Samsung Magician not working on Win11

Posted by 02-11-2021 03:52 PM in Computers & IT

Hello all!Have some problem with start Samsung Magician Try reinstall, reboot.. Steal not workingSomeone can help me to solve this problem? ... View Post

06-04-2022 08:54 PM

There appears to be at least 3 threads running on this issue so I thought I'd post what I found a... View Post

2TB T7 SSD Keeps Disconnecting

Posted by 14-03-2022 08:45 AM in Computers & IT

HI folks, I've just got a T7 to replace my old external HDD but it keeps disconnecting?I normally run all my work files via OneDrive this way... View Post

06-04-2022 12:13 AM

Turned off the security via the app software View Post