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65" 2018 Q9FN brightness issues in dark scenes


I’ve put in movie mode & turned off most of the eco options then dimmed backlight in settings much better now 


had to fiddle for a while but worth it 

frustrating but overall brill picture 


its a screen with a wide wide range between dark & bright if one pulls back the brightness to much the dark detail starts to vanish ( worse case being black screen in dark scenes )


im suspecting the Netflix app is not helping its a little off -a tad dark 


its energy efficiant best get use to brightness when scene calls for it then they’ll be a nice balance 


still getting use to it myself 


Same problem.

When using chromecast it's even worse when using the Netflix app.



New Member

Same Problem Here in NU7300. I turned off all of echo solution options but again I have the problem of dimming in dark scenes. 

I hope samsung will fix it with a software update.


I noticed that when I set the display to normal mode the dark scenes are way less dark then in movie mode, natural of dynamic. 

Scenes of Ozark are good enough now.

First Poster

I’ve had the same issue..any news on a possible update? So frustrating!

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