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Smart TV - Apps not appearing on scroll bar

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First Poster

When I press the home button I only get icons for Live TV & TV Plus across the bottom of the screen rather than the usual scroll bar where I would select the App

 

If I click on the apps button (far left in home menu)  most of the applications are available and work although interestingly there is no web browser.

 

 

7 REPLIES 7
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First Poster

BTTT Anyone any thoughts?

 

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What TV? Have you tried resetting the Apps through the settings?

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It's a UE43MU6100

 

Not sure how to reset apps through the settings but if you mean have I tried to reset the TV to factory settings then yes

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Not sure if your settings are the same as mine...

If you go to Settings, Support, Self Diagnosis and should see the option to Reset Smart Hub?

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You're a star, thanks

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I have a question many apps dony appear in app store do you know what i should do

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If you go to Settings, Support, Self Diagnosis and should see the option to Reset Smart Hub. Failing that do a reset on the TV?

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