Hiya sooru only just been able able to recover-access the forum i had constant issues with the motion sensor function , I returned the tv ( frame tv) & swapped for the Q9 2018 -too of the range , this one also had a sensor issue ! repair man came commissioned by Samsung and confirmed error/fault it seemed Samsung didn’t feel confident to repair so I asked for a replacement ( semi-thinking replacement would be same) they replaced it with a 2019 Q9 which I was quite happy about the 2019 model has these features removed & I think because the sensors had design errors maybe they work in optimum perfect conditions , best keep those features switched off or maybe one can I integrate With a smart things hub & external sensor ? anyway they are brill tv’s & that’s the only glitch I could find ps I’ve also learnt that pretty much factory settings are the best fir picture once one gets use to it good luck
... View more