Yes I'm in UK I took watch back to exact place I bought it from 5days later but because box had been opened they will not accept the watch back Samsung support tell me I have to go back to the shop the shop is a franchise and have no interest they ran two diagnostics on the watch but there epuipment won't pick up network faults so I have a watch here that is a month old won't work on LTE Samsung cannot fix it as there system doesn't pick up a fault so I'm stuffed