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Galaxy Watch Stops Recording work out part way through

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Apprentice

So this is really annoying now.  For months the watch has been fine but a couple of weeks ago now I got half way through a run and the watch stopped recording.  I use the watches work out app, select running (basic work out) and press start.  It records for about 10 minutes and then stops.   So a couple of days ago I set the screen to stary on during the run and it was fine for one run.  I ran again today and again it stoped after about 2km; no record of the run at all.  Any help would be greatly appreciated.

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I have started having this issue the last 2 weeks. I thought it may have been the auto pause so selected walk when I went running but it has still had the same issue at around 7 minutes. It doesn't even say "workout complete", I just realise when I don't get the 1 mile notification, by which time it's pointless restarting. As others have said, I don't expect this from an expensive piece of hardware. Battery also gone from 5+days (off at night) down to 2 days. Very frustrating.

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New Member

I am also getting this issue. And when it occurs my battery drains by around 50% and the connection to my my phone ceases. When will it be fixed!! £300 on a watch and it is currently not doing any of the things I paid for. 

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I did a hard reset on my watch, and it's fixed it! Maybe they that? Good luck!

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First Poster

I did a reset a couple of months ago as suggested and my watch was working fine again. However in the past week I have been having the exact same issues as before. This is so frustrating. Why will Samsung not address this issue? I should not have to complete a hard reset on my watch every few months to maintain basic functionality. Please fix this!!!

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New Member
i have the same problem
First Poster

Same problem with my watch.

Waiting update, it works when you disable Bluetooth directly from the Watch (Settings / Connection / Bluetooth) before to record an exercice.

@Samsung, if with this bug you want that I buy the new Watch, it's missed :smiling-face:

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First Poster

I have just started having this issue as well.  I choose "other" workout ...runs for 2-3 minutes then stops.  Very annoying.  Do we have a fix yet?

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First Poster

Seftonbarn did you ever get resolution?  Mine is having the same issue. Thanks.

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First Poster

During my workout I put my watch into airplane mode and it seems to help.. all of my workouts uses stop at exactly 20 minutes and 4 seconds.. once I put it into airplane mode it keeps tracking properly until I sync..   hope that helps!! :smiling-face: 

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First Poster

same Problem here

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