So this is really annoying now. For months the watch has been fine but a couple of weeks ago now I got half way through a run and the watch stopped recording. I use the watches work out app, select running (basic work out) and press start. It records for about 10 minutes and then stops. So a couple of days ago I set the screen to stary on during the run and it was fine for one run. I ran again today and again it stoped after about 2km; no record of the run at all. Any help would be greatly appreciated.
Same problem here. This drives me really mad. Once I started the workout, past a few minutes when i look at the watch again to see some stats y realize that it is no longer recording. I want a solution ASAP. After using wear os for a long time I was really concerned about moving to galaxy watches and tizen OS... Here is the proof I was right.
I too am having this same issue of the watch stopping the activity tracking after the initial start. It is very frustrating as this was the main reason I purchased the watch.
The best thing to do is to report it to Samsung as I don't think they monitor these forums. If lots of people report it in their more likely to do something about it. A hard reset isn't the solution.
I also discovered that it has to sense a heart beat during that 20 minutes, if you decide to leave airplane mode off. I wear it on my left wrist which has a tattoo covering wear the sensor is, so it doesnt pick up my heartrate. if I swap wrists, and it senses at least something once every 15 minutes or so it also sems to work,