09-04-2020 04:23 PM
So this is really annoying now. For months the watch has been fine but a couple of weeks ago now I got half way through a run and the watch stopped recording. I use the watches work out app, select running (basic work out) and press start. It records for about 10 minutes and then stops. So a couple of days ago I set the screen to stary on during the run and it was fine for one run. I ran again today and again it stoped after about 2km; no record of the run at all. Any help would be greatly appreciated.
09-09-2020 07:34 PM
It happens when i recive text messages and phone calls
And sometimes randomly...
Yup it is very frustrating
09-09-2020 11:25 PM
Same problem here. This drives me really mad. Once I started the workout, past a few minutes when i look at the watch again to see some stats y realize that it is no longer recording. I want a solution ASAP. After using wear os for a long time I was really concerned about moving to galaxy watches and tizen OS... Here is the proof I was right.
09-09-2020 11:28 PM
It is so highly probable that in few weeks you'll have the problem again. I did this fix 3 times already, and the problem comes once and again
10-09-2020 10:53 PM
I too am having this same issue of the watch stopping the activity tracking after the initial start. It is very frustrating as this was the main reason I purchased the watch.
12-09-2020 02:59 AM
Thanks, I will give this a try before I do the hard reset.
12-09-2020 08:08 AM
The best thing to do is to report it to Samsung as I don't think they monitor these forums. If lots of people report it in their more likely to do something about it. A hard reset isn't the solution.
13-09-2020 08:29 PM
I too am having the same problem walking.
13-09-2020 08:32 PM
So are there any responses on how to fix this?
21-09-2020 09:36 PM
23-09-2020 01:03 AM
I also discovered that it has to sense a heart beat during that 20 minutes, if you decide to leave airplane mode off. I wear it on my left wrist which has a tattoo covering wear the sensor is, so it doesnt pick up my heartrate. if I swap wrists, and it senses at least something once every 15 minutes or so it also sems to work,