So this is really annoying now. For months the watch has been fine but a couple of weeks ago now I got half way through a run and the watch stopped recording. I use the watches work out app, select running (basic work out) and press start. It records for about 10 minutes and then stops. So a couple of days ago I set the screen to stary on during the run and it was fine for one run. I ran again today and again it stoped after about 2km; no record of the run at all. Any help would be greatly appreciated.
I'm having the exact same problem and it's super frustrating!! Just started happening a couple of weeks ag . Rarely records a whole workout. I usually try restarting my watch before workout but still stopped after 30 mins yesterday
I am also having the same issue and it is getting beyond annoying now. I find myself getting distracted by it during my training sessions, I should not need to worry about my watch tracking my activity until I've finished! Please sort this out Samsung otherwise I'll be buying a different brand.....the shocking battery life is also another reason for a change.
Just done a 30 minute HIIT session only to find my watch doing this after about 20 minutes....
Now I have to restart the watch to see if the workout has timed at all! For a piece of tech that cost close to £300 this is not good enough Samsung! The sooner this glitch is sorted the better and I can get back to "enjoying" my workouts.
I'm experiencing the same issues, i. e. tracking a workout stops part way through, and sometimes the screen just spins. Like the other contributors, this issue just started happening in the last couple of weeks.
It could be my imagination, but it seems to me that the issue occurs after the watch has done an auto-pause. Has anyone else observed this?
My husband just got the Active 2 for me on 5/8/20. I just did my 1st workout with it and it stopped recording 10 minutes into workout. Did not even save it. I restarted my workout on my watch three times! Appears to me when my wrist gets sweaty thats when it would stop. Not sure but VERY FRUSTRATING since this was the reason he got me thi watch.
I too have found this in the past few weeks. It seems to be related to a software 'upgrade'. Every exercise I track now stops part way through.
Cycling seems to last until auto-pause occurs, running is at any random moment, weight lifting stopped and did the screen freeze shared by another user in this thread.
Really, this watch has just been made worthless to me. I hope it gets fixed very, very soon.