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Original topic:

Check galaxy buds genuine

(Topic created on: 23-03-2021 02:09 PM)
28218 Views
arman1401
Journeyman
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Is there a way I can check the serial number of my buds? I know apple have this software which allows you to check if the item is genuine, but do Samsung have something similar?
4 REPLIES 4
Yasmine
Explorer
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Samsung doesn't have this option unfortunately, you'll just have to make sure you purchase them from a trusted seller. there's some videos online showing the difference between genuine and fake buds
AndrewL
Moderator
Moderator
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@arman1401: If you reach out to our Help Desk via the link below, or on Facebook or Twitter, with your model number and serial number to hand, then an advisor will be able to look into this for you. 

https://www.samsung.com/uk/support/contact/

Edgie70
Troubleshooter
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Fake buds don't work with the wearable app so if they work with it then they're real

Sajidulislam
Student
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Is it? Can you assure this?