Check galaxy buds genuine

[arman1401]

Is there a way I can check the serial number of my buds? I know apple have this software which allows you to check if the item is genuine, but do Samsung have something similar?

[Yasmine]

Samsung doesn't have this option unfortunately, you'll just have to make sure you purchase them from a trusted seller. there's some videos online showing the difference between genuine and fake buds

[AndrewL]

@arman1401: If you reach out to our Help Desk via the link below, or on Facebook or Twitter, with your model number and serial number to hand, then an advisor will be able to look into this for you. 

https://www.samsung.com/uk/support/contact/

[Edgie70]

Fake buds don't work with the wearable app so if they work with it then they're real

[Sajidulislam]

Is it? Can you assure this?