Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Active watch 2

(Topic created on: 22-04-2020 12:13 AM)
Defective
First Poster
Options
Wearables

I've had 3 galaxy watch active 2s that have been defective. The 4th was defective as well and rebooted every 5 seconds. I sent it to Samsung and they charged me 218.78 for something they said was caused by humidity. I live in FLORIDA! Its always humid here. Don't buy this watch. The seal was never broken and they claim water damage because of humidity. Absolute ***** response. 

0 Likes
2 REPLIES 2
TessM
Moderator
Moderator
Options
Wearables

Hey @Defective ,

 

This is not what we expect from our products. However, you have come through our EU Community, as you are based in the US, I would recommend sharing this on our US Community, found here, so our colleagues can try to help. 

0 Likes
Rachel4
First Poster
Options
Wearables

I too am having problems with my Samsung Galaxy watch which you are refusing to repair. I don't know how to post a new message on here. Please can someone from Samsung reply

0 Likes