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Active watch 2

(Topic created on: 22-04-2020 12:13 AM)
2719 Views
Defective
First Poster
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I've had 3 galaxy watch active 2s that have been defective. The 4th was defective as well and rebooted every 5 seconds. I sent it to Samsung and they charged me 218.78 for something they said was caused by humidity. I live in FLORIDA! Its always humid here. Don't buy this watch. The seal was never broken and they claim water damage because of humidity. Absolute ***** response. 

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2 REPLIES 2
TessM
Mastermind
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Hey @Defective ,

 

This is not what we expect from our products. However, you have come through our EU Community, as you are based in the US, I would recommend sharing this on our US Community, found here, so our colleagues can try to help. 

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Rachel4
Student
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I too am having problems with my Samsung Galaxy watch which you are refusing to repair. I don't know how to post a new message on here. Please can someone from Samsung reply

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