21-12-2021 11:38 AM
I may have made a mistake and got a 32" Q50A as I wanted to hang it on the wall, but the screws I had did not fit so called Samsung help line who unhelpfully told me the wrong size. So now I don't know the right screws to order and after 4 weeks still don't have this tv up and working. If anyone can help me please with something in the UK.
Thanks
21-12-2021 12:03 PM
21-12-2021 02:24 PM
Thank you
18-01-2022 11:20 AM
Just in case others are reading this - the correct mounting bolts on this TV are actually M4. Depth of mounting holes is given as 19mm to 22mm (you can find this information in the 'quick set-up guide'. I used M4 20mm bolts and these worked fine.
22-09-2022 09:02 PM
I have tried all M4 bolts, 4mm screws and even tried imperial equivalent as last resort…nothing fits. M6 is too large as that’s what everyone states must be used for 30-40” mounting. M4 come as standard .70 pitch not 1.25. M6 are 1.25 pitch but as said previously don’t fit
02-10-2023 01:44 AM
I bought the M6 screws for my Q60C but they are a little big. Any suggestions?
14-12-2023 02:56 AM
I have the same problem with the same TV model Q60c 32
05-01-2024 04:10 AM
How did you solve the problem? Is there a special M6 screw available for this job or did you use something else. Thanks
05-01-2024 04:12 AM
Standard M6 screws don’t work. Someone said you need one with a 1.25mm pitch which is the gap between the threads. Can’t seem to find it anywhere online or in stores.