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Vertical lines come and go.

(Topic created on: 02-02-2025 08:56 PM)
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Kopitedavo
Apprentice
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IMG_5929.jpeg

Hi, I have a Q7 series tv with the separate box for the tv inputs. It’s recently started to get vertical lines on the screen, these come and go. I’ve reset to factory settings, done a picture test. 
tv comes on, could be fine for 20 min then lines back, they also go again but could take a while. It’s about 7 yrs old now. 
any other ideas would be great. 
thanks. 
dave

7 REPLIES 7
INTRASERVER
Voyager
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Sorry, is no worth to fix. There need physical hardware repair. But simple question did screen been hit by something?
Samsung Galaxy Note 20 Ultra
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Ginga_p
Hotshot
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No viable economical solution unfortunately apart from start again. In 7 years tv technology has moved on so quick you can pick up some good deals if you look about
G G
Kopitedavo
Apprentice
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Thanks, to my knowledge nothing hit it, but I have 3 kids. Was thinking would it be worth it or not. No point in spending a load on it  thanks for the comment. 👍🏻

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Kopitedavo
Apprentice
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Thanks 👍🏻

AndrewL
Moderator
Moderator
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@Kopitedavo: Is the issue present on all channels and sources? If you unplug any external devices that are connected to the One Connect box, does the issue persist? 

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Kopitedavo
Apprentice
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Fire stick , Nintendo, Apple TV all have it on different hdmi ports. 

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Kopitedavo
Apprentice
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Yes everything plugged out and it remains. 

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