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The receiver does not turn on when I turn on the TV

Posted by 01-08-2020 02:39 AM in TV

Hi, I just bought a Q900 8k 75” (QN75Q900RBGXZD) to replace an old (2014) Samsung TV and there are a few annoying things that doesn’t work... View Post

03-04-2022 09:00 PM

Sound source is the HDMI 3 port. On the blue screen, that's what the message says "Sound Source."... View Post

Recording fails when using an app!

Posted by 22-05-2020 12:22 PM in TV

Hi, I have an UE50TU8500U. The record tv function works when I'm watching tv or when the tv is in standby, but fails when I'm using... View Post

03-04-2022 07:03 PM

Thank you for following up on this, I found this thread when having the exact same issue, was ver... View Post

Slightly Disappointed

Posted by 03-04-2022 06:12 PM in TV

Just bought a new 55" Qled (QE55Q80AATXXU) Disappointed to see PIP (Picture in Picture) function is not available in this model.What are the... View Post

QE55Q70A DO NOT UPDATE THE TV TO LATEST SOFTWARE UPDATE!

Posted by 14-11-2021 10:00 AM in TV

Hey, Since I tried to install the newer software update ( Version 1808.1 1570.29 MB 2021-11-11) in hope of they were maybe able to fix the in... View Post

03-04-2022 05:31 PM

Just bought this tv yesterday. It lost tv sound when I switched back to tv after setting up Netf... View Post

Tv samsung 6 series

Posted by 31-03-2022 07:58 PM in TV

Hello ..On settings tv ..then press Broadcasting...Then Auto tuning settings..The auto tuning does not light up ..The aerial cable works well I... View Post

03-04-2022 05:18 PM

Too late ....I had to buy Freeview box I was told it was Samsung failed to put new software to ... View Post

Samsung tv stopped reading usb drives

Posted by 02-12-2018 11:26 PM in TV

I have a Samsung UE55NU7023 i was playing back content just fine today and after i ejected my usb stick and insterted after 10 minutes without... View Post

03-04-2022 03:43 PM

SOLUTION: As stated in previous posts, the problem is lack of memory on the Samsung TVs. On you... View Post

Samsung 55 inch TV half black screen

Posted by 02-04-2022 11:19 AM in TV

Hello. My samsung tv 55 inch ue55nu7100 3 years old all of sudden started to have half black screen. Can anyone tell me please where can I buy... View Post

03-04-2022 01:36 PM

@Narutogon: If you click on the word 'here' in the post above by @ChrisM then this contai... View Post

TV manufacturers and port outputs

Posted by 26-03-2022 10:29 AM in TV

I was thinking this long time ago ... When TV manufacturers will start implementing Thunderbolt 4 or possibly future TB5 in their back of the... View Post

03-04-2022 10:41 AM

It doesn't matter even HDMI or DP needs to be licenced... they have bunch of licences with HDMi ... View Post

Q60A Allow apps from unknown sources

Posted by 14-01-2022 07:51 PM in TV

Hi, How can I turn this on. Is there anyway to enable install apps from unknown sources ? I can't find a setting anywhere. Surely there MUST be... View Post

03-04-2022 10:37 AM

Hi Shannon, at this point there is no solution I've been able to find. I bought the TV thinking I... View Post

Smoking 65 inch Samsung

Posted by 02-04-2022 08:42 PM in TV

My son just said he smells something burning upstairs. I said check the top floor and he found our 65 inch Samsung with smoke coming out of the... View Post

03-04-2022 09:29 AM

@John V: Thank you for bringing this to our attention. We take matters of customer safety ver... View Post

Samsung rv won’t turn on . Burnt smell

Posted by 03-04-2022 03:19 AM in TV

Samsung tv is about 5 years old. Now it suddenly won’t turn on . Red light blinking 5 times. I also think I smell burnt plastic? Anyone else... View Post

03-04-2022 09:20 AM

@Sigbill: I'm sorry to hear that you have encountered this issue with your TV. We take matter... View Post

TV keeps disconnecting from WiFi

Posted by 25-09-2019 11:51 AM in TV

Hi, my Samsung smart TV (UE49NU8000 49, purchased 11 months ago brand new) keeps disconnecting from my WiFi. I have spoke to Samsung and they have... View Post

03-04-2022 05:25 AM

I found the solution, sell the TV on Kijiji or facebook market place and buy an LG or Sony, or a ... View Post

the frame

Posted by 02-04-2022 07:56 PM in TV

dose anyone know how to get the samsung frame art on any samsung tv or is that just for the frame View Post

02-04-2022 08:28 PM

oh really that kinda sucks because the art look incredible View Post

Smart Hub Deleting Apps

Posted by 25-01-2019 07:55 AM in TV

Is anyone else having issues with their Smart hub on their TV's? My smart hub has been updating and deleting my apps such as Amazon and Plex,... View Post

02-04-2022 07:05 PM

I have a old smart TV and some of my apps have been deleting could anyone tell me why plz View Post

Will One Connect from US work with UK TV qe65qn800A 2021 ?

Posted by 02-04-2022 05:39 PM in TV

Hello, I don't have the one connect box for the tv qe65qn800a and looking on ebay it cost around 500 600£, If I buy on american market, will... View Post

Why TV plus runs WPT old games and over again and again the same every week?

Posted by 31-03-2022 02:51 AM in TV

View Post

02-04-2022 05:02 PM

Hi @MCY10 We can certainly understand your frustration with this, however, we only host t... View Post

Unable to select 'ok' option on dialog boxes on 2019 QE49Q60 TV

Posted by 30-03-2022 12:36 PM in TV

I've got no idea when this started happening - I'm on the latest firmware (1392). I am unable to select any non-default (typically... View Post

02-04-2022 03:46 PM

We're sad to hear this, @mr_wonka. It may be worth giving them another call, as once they hav... View Post

The frame

Posted by 01-04-2022 07:43 PM in TV

Dose anyone know if you can get a fram bracket like the frame tvs View Post

02-04-2022 01:10 PM

shoud be in the app store View Post

QE65QN95A On Screen Volume Display

Posted by 24-05-2021 03:39 PM in TV

Hi Samsung, Is there any way to disable this from showing? If not can you add the functionality to disable it in the next release? I'm... View Post

02-04-2022 02:43 AM

How is this still a thing? I purchased the QN90B, first time owning a Samsung TV and this surpris... View Post

External subtitles not working with smart TV UA65RU7100KXZN

Posted by 11-11-2019 09:23 AM in TV

Hi all, I have recently got Smart TV UA65RU7100KXZN and I was disappointed that it's not showing subtitlesnfrom my DLNA server (WD Mycloud) my... View Post

01-04-2022 11:35 PM

Same here on 2022. View Post

QN800A intermittent picture loss with HDMI 2.1 input

Posted by 10-07-2021 01:10 PM in TV

Hi all, Anyone got any experience of this: Got my PC with a new NVidia RTX 3080ti connected to my QN800A (QE75QN800ATXXU) but I can't get... View Post

01-04-2022 11:05 PM

I have strictly the same problem with my PC and my QN800A.. Samsung if you read the posts, please... View Post

Some recordings fail because programme and schedule do not match

Posted by 21-10-2021 09:21 AM in TV

I have the Samsung 8500 TV. I record to USB HDD once or twice a week. For some months about half the attempted recordings fail, allegedly because... View Post

01-04-2022 08:45 PM

Calling Samsung support is simply an opportunity to talk to someone who knows less about your TV ... View Post

I order a Samsung frame on the January 27 and still don't have a unswear after more than 40 call's about a mistake they did

Posted by 31-03-2022 10:03 PM in TV

Sorry for my English, I'll try to explain my problem. I order a TV on the January 27 and they canceled it after a mistake that have been done.... View Post

01-04-2022 05:00 PM

@Tezier : I'm really sorry to hear that you have had experienced a problem with your order. I... View Post

Unable to connect to the Samsung Server. Please update your TV's software to solve this problem. (189)

Posted by 27-09-2020 03:23 PM in TV

I noticed that my TV has stopped logging into the Samsung Server. The error is Unable to connect to the Samsung Server. Please update your... View Post

01-04-2022 03:38 PM

No good if you don't want to have to re-login on numerous other samsung products though View Post

Watching sport on the 7 Series NU7400 - 55" model

Posted by 22-08-2018 09:27 PM in TV

Hey everyone. Can someone shed some light on the best settings for watching sport? When watching football it's unbelieveably bad. I've... View Post

01-04-2022 12:56 PM

According to me, the video quality degrades when viewed at an angle and vertical blooming is visi... View Post

Can't play videos via Web Browser

Posted by 17-02-2019 03:07 PM in TV

**Help** My Samsung TV is no longer playing videos whenever I try to access them via websites on the Web Browser within the TV.UHD9000 series... View Post

31-03-2022 04:42 PM

My tv was the QN60, but might be different. You might have to scroll down from Privacy and Securi... View Post

Smart View does not connect - "Something went wrong. Please try again"

Posted by 14-01-2018 10:23 PM in TV

Hi All, I recently (today) bought new TV - UE55MU6172. I installed Smart View on my PC (W10) and Samsung Phone. It does work on the phone but... View Post

31-03-2022 02:46 PM

I was struggling to find a solution and this process actually worked for me (after setting my net... View Post

Samsung Q80T 49" TV sound intermittently cutting out

Posted by 13-01-2021 04:28 PM in TV

I've had my Q80T 49" now for a week. My issue is with the sound dropping out, it is literally happening on the hour, every hour. It only... View Post

31-03-2022 01:31 PM

Slow1 works for me after trying everything else View Post

Bluetooth headphone connection problems

Posted by 31-03-2022 10:24 AM in TV

I am having great difficulty connecting my AVANTREE HT5009 wireless headphones to my SAMSUNG QE43Q60AAUXXU 43" Smart tv. the headphones... View Post

31-03-2022 01:10 PM

Hi, I'm a bit unclear about your post. If the headphones are paired and connected there is no poi... View Post

How to disable auto play on TV home screen

Posted by 25-07-2020 10:03 PM in TV

How do I stop the random music videos and shows Auto playing on the home screen for Samsung smart TVs. I just got the Samsung Q60R and every time I... View Post

31-03-2022 09:23 AM

Why does Samsung not answer anything in this chat ? View Post