Unauthorized bluetooth device spam connecting to my TV and disrupts the remote from working! Please help!

[justinbutler]

I have a Samsung QN85C and as of  tonight I have some JBL headphone device we do not own connecting to my TV.  The only way I can regain control on my standard remote that came with the TV is to plug it into a USB charger and I will have control for about 5 seconds and then the unauthorized JBL thing will connect and I won't be able to navigate any longer.  Plugging it in and out gives me enough time to get to the bluetooth screen where I see the device and I disconnect it but it comes right back.  

I did not authorize this product to connect nor should it be behaving the way it is anyways.  What's going on?  Seems like a significant security flaw.  I do not have any JBL products in my house what so ever so I know it's not us.  The only thing I have connected to the TV is a Sonos set up.

Can someone please give me some guidance?  It doesn't seem like there are any settings available to permanently deny the bluetooth device trying to connect.  I don't even know how it connected in the first place because I wasn't in pairing mode.

[-Robot-]

Can you confirm it has actually "connected" or just "connecting" message?

Likelihood is that a neighbour is trying to pair his speakers to his TV which happens to be a Samsung too and accidentally clicked connect to your TV, hence the pop up, if you don't hit "pair" or "allow" , it can't connect

If you saying it "connected" someone had to of allowed it by accident

If I remember right in settings menu, there is a network of connected device screen, find it and disconnect device

[Members_ZABKX56]

Hey!

Did you manage to solve this issue?

I have exactly the same problem.

Thanks!

[Thatoneguysyt]

I have the same issue exactly. JBL device hijacks my control.

I see other posts about this matter.

[CaNL]

I'm having exactly the same problem - some unknown "OnePlus Buds Z2" device has hijacked my control without me authorising the connection, and I'm not able to use the TV.
Did anyone managed to find a solution?

[CaNL]

I've managed to control the TV through the SmartThings app, navigate to the option to re-connect the remote control and it's solved! Hope that helps  

[MdAbdullaAlRabby]

After the recent update on my smart monitor when i turn on the monitor same pop up comes up : connected to JBl live Bt .But i don't have such device. Although there is no such device paired also. Did anyone get rid of this problem ???