No audio is coming through AirPods 4 while conecting to Samsung TV (model QE65Q70)

[Jure4]

I'm experiencing an issue with my AirPods 4 with Active Noise Cancellation when connecting to my Samsung TV (model QE65Q70). While the AirPods successfully pair and connect to the TV via Bluetooth, no audio is coming through the earbuds. I've tried adjusting the volume using both the TV remote and the AirPods' volume controls, but this hasn't resolved the issue. The TV's internal speakers still work normally.

I'm wondering if this could be a software compatibility issue that Samsung could address through a firmware update for the TV. Has anyone else encountered similar problems, and are there any known solutions? I've already tried:

• Ensuring the AirPods are properly connected in the TV's Bluetooth settings
• Adjusting all volume controls
• Disconnecting and reconnecting the AirPods
• Checking that the TV's audio output is set to Bluetooth

Also, could you please confirm if the Samsung QE65Q70 TV model is fully compatible with AirPods? If this is a known issue, is Samsung planning to release a software update to improve compatibility with Apple audio devices?

Thank you!

[Glenntech]

Have you tried asking on an Apple forum?
Could be Apple needs to allow compatability

[Jure4]

I will do it. let you know.

[Jure4]

Here the link: https://discussions.apple.com/thread/255882689?sortBy=rank

Please track this.

[Jure4]

Apple answer me in the chat that: "nfortunaltely I cannot provide support for the connection between the AirPods and third party devices. If you have apple devices to test with the AirPods we can check if the AirPods itself are funtioning. However with connection issues with third party apps we can't provide support, I'm sorry for that." In my point of view Samsung as sending divice need to solve this issue.