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Original topic:

Service menu

(Topic created on: 28-01-2022 04:47 AM)
Geo metro
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TV

Samsung qled television 📺 internet works perfect, however by mistake, in a service menu I cannot remember what I did on mrt mode and internet doesn't go through my tv, however there's internet connection is fine.

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11 REPLIES 11
xSteveuk
Maestro
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TV
Hi,
This page maybe helpful

Connect TV to my Wi-Fi network

https://www.samsung.com/us/support/troubleshooting/TSG01111046/
Geo metro
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TV

This issue is totaly different issue, so let me explain the situation.

What happened was I got into (samsung service menu) this is a special place in the TV that only a few people know. In one word engineering place, like in a computer you have to be a special tech to be able to know the issue on samsung qled television. If you know about the engineering service menu, I'm ready to listen.

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xSteveuk
Maestro
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TV
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xSteveuk
Maestro
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TV
Hi Try below

Network refresh on your Samsung Smart TV

Grab your remote & press the Home button to get to Settings. Navigate the menu to go to Settings > General > Network. Hover over the option to Reset Network and select YES. Restart your TV
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Geo metro
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This did not help, how do I find my samsung TVs TYPE NUMBER IN THE SERVICE MENU?

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Geo metro
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Didn't work.. however I found the real place that no one knows and I have it.

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Geo metro
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Type number on the back or in the television is QN65Q7FAM but in the service menu is totally different 6ybb6yhnbgb.  Do you see what I'm against .. and this is 1 out of 200

The only help I need is to have a copy original service menu where there are the original answers I need..for example..EWBS ON OR OFF)

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Geo metro
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BT address in service menu is empty, how too

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