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Original topic:

Serif 55 remote microphone

(Topic created on: 10-08-2022 02:58 AM)
Scadly
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hi all. I'm trying to use a voice assistant on my Seriff 55 but a message pops up stating the microphone is turn off. 

I have searched every to try turn on with no luck. The remote has a solar charger on the back and no access to batteries to reset.

 

Any service will be much appreciated 

5 REPLIES 5
MaxZhaoYZ
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I got the same issue

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MaxZhaoYZ
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There is a tiny little switch on the TV that enables the microphone.The switch is under the Samsung logo.  

IMG_8984 Small.jpeg

Vanessa1982_
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Same issue and what’s bizarre is microphone was working with Alexa first day then suddenly stopped and said microphone is off! Have tried hours of troubleshooting and a reset and still not working. Any help pls??? It’s frustrating me! 

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DR100
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Hi - struggling with this problem. Can you show me a picture with more context - I cannot find this button anywhere. 

have any of you resolved this?

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Mandy27
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Tip your TV very gently backwards and the switch is a very small black one towards the front of the base level with the Samsung logo on the front frame. I just found mine and switched the mic off.

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