Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Black Patch on Left Side of Smart TV Screen

(Topic created on: 10-08-2022 06:35 AM)
Ryan48
New Member
Options
TV

I purchased a Samsung TV about 3 years ago (model: UA55NU7100) and the left side of my screen is all of a sudden dark.  I went through the troubleshooting tips (such as self diagnosis).
I have read several pages of comments from people experiencing the same issue, who have needed to pay to resolve it. My family has always purchased Samsung because of their quality televisions.  A television should not have this type of issue in just a few years. I don’t find it ethical to have consumers pay to service a widespread issue with the actual product.  Is there a solution to this issue?

618D6BFD-5FB7-4CEF-A347-65994A54B699.jpeg

0 Likes
3 REPLIES 3
Svein1967
Journeyman
Options
TV

Manufacturer guaranty is one thing. It's also important what is regulated by consumer laws in your country. Here in Norway it's 5 years (for products meant to last more than 5 years) so here such an issue would be covered free of cost. 

0 Likes
englishsean
Navigator
Options
TV
Get it insured an claim on it insurance
0 Likes
englishsean
Navigator
Options
TV
Alot cheaper!
0 Likes