10-08-2022 02:58 AM
hi all. I'm trying to use a voice assistant on my Seriff 55 but a message pops up stating the microphone is turn off.
I have searched every to try turn on with no luck. The remote has a solar charger on the back and no access to batteries to reset.
Any service will be much appreciated
24-09-2022 02:43 AM
I got the same issue
24-09-2022 03:07 AM
There is a tiny little switch on the TV that enables the microphone.The switch is under the Samsung logo.
04-10-2022 09:48 AM
Same issue and what’s bizarre is microphone was working with Alexa first day then suddenly stopped and said microphone is off! Have tried hours of troubleshooting and a reset and still not working. Any help pls??? It’s frustrating me!
21-02-2023 04:45 AM
Hi - struggling with this problem. Can you show me a picture with more context - I cannot find this button anywhere.
have any of you resolved this?
12-11-2023 06:44 AM
Tip your TV very gently backwards and the switch is a very small black one towards the front of the base level with the Samsung logo on the front frame. I just found mine and switched the mic off.