22-03-2020 03:11 PM
I got a samsung Smartv Ue43RU7025K with 3 months and it not working. Try to turn it on the infrared starts to blink he screen just flashs into a "lighter" dark for around 3 sec and just turns off. already changed hdmi cables and even trye another power cable from another samsung tv and nothing.
22-03-2020 03:42 PM
Hi @JrFaria. Can you try a different power outlet? If you have any other external devices connected, please disconnect them too and then power back on.
22-03-2020 03:56 PM
already tryed a different power outlet and disconnected all the devices connected. I can hear the sound (ps4 main menu) and some times (rarely) it flashs image for a second or 2.. but besides that nothing ...
22-03-2020 04:17 PM
If you press Menu/ Settings on the remote, does anything appear on the screen?
22-03-2020 04:26 PM
no nothing appears . the image just blinks from turned off to a lighter black and stays like that all the time. no colour just sound.
22-03-2020 06:21 PM
Where did you purchase the TV?
22-03-2020 06:45 PM
radio popular (@Portugal)
22-03-2020 08:23 PM
As we're based in the UK, I recommend taking a look at this link which will provide you with the contact details for Samsung in your region. Hope this helps!