Samsung Smart TV- UE46EH5300

[Jan1995]

Hi, I am unable to connect the tv to wireless. When I click network settings, there is START & CANCEL menu to proceed to search networks. But the start menu is greyed out. Can anyone help me or had similar issue? I even did reset the TV twice and is the same. Please see the image attached. 

 

[nowdeleted]

You need a lan connection or a Samsung wireless dongle to connect wirelesly.

[AndrewL]

@Jan1995: The user manual states, "In order to connect your TV to your network wireless, you need a wireless router or modem and a Samsung Wireless LAN adapter (WIS09ABGNX or WIS12ABGNX), which you connect to your TV’s USB port. Samsung Wireless LAN adapter is sold separately and is offered by selected retailers."

[Jan1995]

Hi Andrew, we connected the wireless USB. We had it plugged to the tv since a long time. But still it's the same

[Jan1995]

Hello, USB is connected and we were watching the tele with the same USB...it just stopped working all of a sudden