07-10-2023 02:56 PM
Solved! Go to Solution.
07-10-2023 04:55 PM
Hi @hudspau
It does sound as though your TV has been changed to Demo mode. Could we take the full model code of the TV please? You can find this on a label at the back of the TV.
07-10-2023 05:07 PM
07-10-2023 05:29 PM
Please try pressing and holding the Exit key on the remote control for 12 seconds with the TV turned on. The standby light should start to blink, and then lift your finger after approximately 12 seconds. The Factory Reset window will appear.
07-10-2023 05:43 PM
07-10-2023 05:45 PM
07-10-2023 05:52 PM