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Original topic:

Samsung Crystal UHD - High-Pitched Noise Issue While Casting Spotify and Using Next/Previous Song Buttons

(Topic created on: 09-08-2023 09:12 AM)
Roman Ch
First Poster
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Hi dear community 
I have a Samsung Crystal UHD UE50BU80 when I use Spotify and press the next/previous song button, there's high-pitched noise that lasts for a fraction of a sec.

Does anyone know about this issue and how to fix it?

thank you

3 REPLIES 3
SocietyGirl
Community Manager
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Where is the output going and how's it connected?


Say hi to us on socials -  @SamsungUK


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Roman Ch
First Poster
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Hi @SocietyGirl thank you for the response.
The output is going through Internal TV Speakers (no external audio devices)

the Spotify is casting via Chromecast that is connected via arcHDMI or standard HDMI, the high pitched noise persists in both cases arcHDMI and standard HDMI

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SocietyGirl
Community Manager
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Hmmm, I'd say ask our lovely support team on socials :smiling-face:


Say hi to us on socials -  @SamsungUK


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