09-08-2023 09:12 AM in
Hi dear community
I have a Samsung Crystal UHD UE50BU80 when I use Spotify and press the next/previous song button, there's high-pitched noise that lasts for a fraction of a sec.
Does anyone know about this issue and how to fix it?
thank you
09-08-2023 10:19 AM in
Where is the output going and how's it connected?
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09-08-2023 01:11 PM in
Hi @SocietyGirl thank you for the response.
The output is going through Internal TV Speakers (no external audio devices)
the Spotify is casting via Chromecast that is connected via arcHDMI or standard HDMI, the high pitched noise persists in both cases arcHDMI and standard HDMI
09-08-2023 01:21 PM in
Hmmm, I'd say ask our lovely support team on socials
Say hi to us on socials - @SamsungUK