08-09-2022 07:21 PM - last edited 13-09-2022 06:12 PM
Firmware 2101 on my QN94A 2021 QLED has broken Dolby Atmos on the internal Netfilx app, it did also break Atmos on all other apps and inputs but have manged get Atmos back with a series of resets and replugs expect for Netflix which still shows 5.1 using a HW-Q700A soundbar with firmware 1010.1.
EDIT: From the various model numbers reported it appears that this issue affects the T-NKM2DEUC platform in general.
A user on a another forum suggested re-pairing the solar remote to the TV to get the battery level back which has worked for me. You can re-pair the solar remote to the TV by holding down the backup and play/pause buttons on the remote until the TV reports that the pairing is successful.
15-09-2022 01:38 PM
ATMOS is working again, the netflix app done an update this morning and all working again.
15-09-2022 02:11 PM
I won’t be able to check until I get home. I hope you’re right! 🤞🤞
15-09-2022 02:23 PM
Still broken on my qn900a
I am in Australia so I will check again tomorrow
15-09-2022 02:25 PM
When i turned tv on, and clicked netflix message came up 'updating'.
Samsung tv update version still shows as 2101.
Hopefully sorted for the rest of you.
15-09-2022 02:32 PM
I can confirm. After the update Atmos is also working again on my QN92A.
15-09-2022 02:35 PM
My QN85A still the same version and no update version available on samsung apps
15-09-2022 02:59 PM
Guys what is your Netflix app ver? Mine shows the newest ver is 5.3.27 but the installed ver is 5.3.3. So confusing 😂
15-09-2022 03:13 PM
Mine is 5.3.27, UI release is 20220909.
I also think that it wasn't an update for the Netflix app that solved the issue. My TV showed me that 'Apps & Services' got updated when I opened Netflix today..
15-09-2022 03:21 PM
Like a miracle i just turn off and turn on the tv again and my tv showed like yours. Everything is now fine. So from now we dont want to enable auto update? 😂
15-09-2022 03:36 PM - last edited 15-09-2022 05:58 PM
Grats!
The problem with turning off automatic updates is that Samsung reverses the right to install certain updates even when automatic updates is turned off, as it was the case with the 2101 update...