Q80T Problems with Nintendo Switch Screen blacking out periodically during game play

[Stuart7]

Hi

I hope someone can help, got a new Q80t tv a couple of weeks ago but my son has an issue while playing on his Nintendo Switch, everything starts fine then when playing games only the screen goes blank for a couple of seconds a white circle spins and then returns to the game. Frustrating the hell out of my son who is then dead in what ever game he is on!

I have tried changing HDMi cables, ports etc but no change, I have the latest firmware on both the TV and the Switch. Also switch works fine on older samsung tv I have so not sure whats up.

I have also selected and un-selected game mode, intelligent mode, enhanced HDMI.

Any ideas?

Cheers

[tj1968]

my son says it's more probable ur tv

[tj1968]

could b ur tv

[Niceonelads]

i think try factory resetting both things

[Niceonelads]

the switch and the tv

[Anonymous User]

I'd be inclined to check the HDMI version numbers on the switch, HDMI Cable and The TV. Some HDMI version numbers are not compatible with each other.
Have you tried other HDMI sources on yiur TV? do they work OK?
I would also disable any kind of HDMI control in your tv menu as the switch might be sending a "screen off" message causing the issue