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Original topic:

Ps4 no signal on Samsung QLED 4k 2020

(Topic created on: 05-11-2020 05:11 PM)
QLED20204kUHD
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I got my new Samsung QLED 4k 2020 model today before that i was using HD ready tv i was using my ps4 on that but now i am trying to connect it with my new tv i have tried all the ports only one port recognizes it but just for few seconds after it says no signal i dont have no clue no idea which setting to change what ever i have tried nothing worked could anyone please help me with that i will be really great full thanks.

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14 REPLIES 14
Bluefusion
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I had a similar issue on my Frame 2019. If I turned the PS4 on first and then the TV I would basically get a black screen or say no signal.

 

I found I have to turn the TV on first, and then the PS4 and then the TV detects the PS4 and switches over to the correct HDMI.

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DUMITRU79
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Which source input are you using ? HDMI or the PS connector ?
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QLED20204kUHD
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I am trying its keep doing the same thing the screen is dark buy nothing is going on i am not sure if ps4 supports it its not ps4 pro its just ps4 its really frustrating i dont know what to do

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QLED20204kUHD
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I am connecting it with HDMI

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AndrewL
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@QLED20204kUHD: Can you try heading to Settings > General > External Device Manager > Input Signal Plus, and enable this for the HDMI port you're currently connected to see if this helps? 

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QLED20204kUHD
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Thanks for your reply Andrew i have tried its still the same issue the tv detects but keeps on losing the signal but the screen stays dark 

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DUMITRU79
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Could it be a faulty HDMI cable ?
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QLED20204kUHD
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Thanks for reply Dumitru actually it works well on my old tv but not on the new one 

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DUMITRU79
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Last resort.....reset the TV. I know it's new....but , maybe , it has been displayed in shop for a while....who knows...
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