05-11-2020 05:11 PM
I got my new Samsung QLED 4k 2020 model today before that i was using HD ready tv i was using my ps4 on that but now i am trying to connect it with my new tv i have tried all the ports only one port recognizes it but just for few seconds after it says no signal i dont have no clue no idea which setting to change what ever i have tried nothing worked could anyone please help me with that i will be really great full thanks.
05-11-2020 06:03 PM - last edited 05-11-2020 06:04 PM
I had a similar issue on my Frame 2019. If I turned the PS4 on first and then the TV I would basically get a black screen or say no signal.
I found I have to turn the TV on first, and then the PS4 and then the TV detects the PS4 and switches over to the correct HDMI.
05-11-2020 06:14 PM
05-11-2020 06:49 PM
I am trying its keep doing the same thing the screen is dark buy nothing is going on i am not sure if ps4 supports it its not ps4 pro its just ps4 its really frustrating i dont know what to do
05-11-2020 06:49 PM
I am connecting it with HDMI
05-11-2020 07:05 PM
@QLED20204kUHD: Can you try heading to Settings > General > External Device Manager > Input Signal Plus, and enable this for the HDMI port you're currently connected to see if this helps?
05-11-2020 07:18 PM
Thanks for your reply Andrew i have tried its still the same issue the tv detects but keeps on losing the signal but the screen stays dark
05-11-2020 08:13 PM
05-11-2020 08:53 PM
Thanks for reply Dumitru actually it works well on my old tv but not on the new one
05-11-2020 09:00 PM