Problems streaming to Series 6 TV

[creaney2000]

Hello,

I am looking for help. I have a series 6 Samsung TV and I am having issues streaming Netflix, Amazon, iplayer and Disney plus to the television. The TV is connected to the internet but when I go to launch the app(s) they will not open. I have turned the TV off, unplugged it and held down the power button but this only resolves the problem for 4 or 5 days then I have do it again. Can you please provide support or guidance on how to resolve this issue.

Thanks

[ChrisM]

Hi @creaney2000 

Could we take the full model code and software version of your TV please? Go to Home > Settings > Support > About This TV.

[creaney2000]

hello. the model code for my TV is UE55MU6220.