05-12-2017 06:16 AM - last edited 12-03-2018 12:46 PM by AntS ) in
So, of the nigh on 400 TVs supported in BBC iplayer for the Blue Planet II HLG episodes none are from Samsung. Oh joy.
...
Moderator edit: Original thread title was "Blue Planet 2 HLG - No Samsung". With the OP's permission, the title was changed on 12/03/2018 to accurately reflect the dominant theme of the thread as it has progressed. If the reader would like to know more about the HLG format, please check out the BBC's page and FAQ's on it here: http://www.bbc.co.uk/rd/projects/high-dynamic-range Thank you, AntS.
30-12-2017 09:29 PM
@primo838383 wrote:
#samstung ?
Sorry was my attempt to create a unique hashtag with a touch of humour (ie stung by samsung play on words) that we would all use. I am pumped full of painkillers so forgive me :-).. its rubbish. Don't ever get a herniated disc...
31-12-2017 06:50 AM
I've tweeted mine as above - If everyone does the same we might get somewhere
31-12-2017 07:47 AM
I have submitted the following complaint to Watchdog
Samsung are refusing to update 14/15 and 15/16 and some 2017 televisions that would allow their customers receive Blue planet 2 and subsequent broadcasts in 4K. Most of their competitors have released the necessary firmware. They appear to have a policy of making their televisions obsolete over night.
Can you please help thousands of owners update their televisions by putting pressure on Samsung .
Information about this issue can be found on the official Samsung website :-
https://eu.community.samsung.com/t5/TV-Audio-Video/Blue-Planet-2-HLG-No-Samsung/td-p/339023
Thanks
I purchased my set a UE48JU6400 in 2016 thus the chances of Samsung updating it are probably slim.
I am hoping that if the BBC receive enough complaints they may put pressure on Samsung to update the Iplayer and firmware.
31-12-2017 08:03 AM
31-12-2017 08:25 AM
Sent to Watchdog, adapted from cattv1's post:
"Samsung are refusing to update 14/15 and 15/16 and some 2017 televisions that would allow their customers receive Blue planet 2 and subsequent broadcasts in 4K. Most of their competitors have released the necessary firmware. They appear to have a policy of making their televisions obsolete over night.
Can you please help thousands of owners update their televisions by putting pressure on Samsung .
Information about this issue can be found on the official Samsung website:
https://eu.community.samsung.com/t5/TV-Audio-Video/Blue-Planet-2-HLG-No-Samsung/td-p/339023
Thanks
I purchased my set a UE43KS7500 in December 2016.
I am hoping that if the BBC receive enough complaints they may put pressure on Samsung to update the Iplayer and firmware."
31-12-2017 09:53 AM - last edited 31-12-2017 10:08 AM
btw if you start a tweet with @... so in your case @bbcwatchdog, only bbcwatchdog and you see the tweet
https://blog.bufferapp.com/twitter-mistake
heres my tweet
31-12-2017 10:44 AM - last edited 31-12-2017 10:44 AM
Nice one disrember. Re tweeted and sent own tweet. Also started private twitter conversation with @SamsungHelpUK. They have at least aknowledged me so see what they come back with
31-12-2017 11:19 AM
31-12-2017 11:23 AM - last edited 31-12-2017 11:25 AM
31-12-2017 11:37 AM
Likewise
https://twitter.com/crashcriscrash/status/947410657879707648
Like and share please.
https://twitter.com/crashcriscrash/status/947410657879707648