25-01-2023 05:29 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

25-01-2023 05:32 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
Hi, @Gerrymac. Have you managed to download the latest software update for your TV?
If you have not had a chance to do this yet, installing the latest software update should resolve the error message:
25-01-2023 05:37 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Forgot to add that yes I have checked for Updates and all is good..Model of TV UE55MU6470 with 1310 Update.
25-01-2023 11:58 PM - last edited 25-01-2023 11:59 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
@Gerrymac You have the latest Update. Ideas include the following:
A soft Reset (pressing and holding power button on Smart Remote for around 5 seconds until Tv restarts ), Factory Reset and Rebooting router and TV (unplug from mains and wait at least 30 seconds before reconnecting. Another possible solution is to change the DNS settings. Go to Network-Network Settings-DNS Settings. Change from Automatic to to 8.8.8.8 or 8.8.4.4. (Google servers) or 208.67.222.222 or 208.67.220.220 (Open DNS)
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
26-01-2023 12:03 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
26-01-2023 07:59 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Many Thanks for the assistance 👍
26-01-2023 08:49 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
15-09-2023 03:57 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi James, are those DNSs applicable in the Philippines? Can I try it?
15-09-2023 04:09 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
