25-01-2023 05:29 PM
25-01-2023 05:32 PM
Hi, @Gerrymac. Have you managed to download the latest software update for your TV?
If you have not had a chance to do this yet, installing the latest software update should resolve the error message:
25-01-2023 05:37 PM
25-01-2023 11:58 PM - last edited 25-01-2023 11:59 PM
@Gerrymac You have the latest Update. Ideas include the following:
A soft Reset (pressing and holding power button on Smart Remote for around 5 seconds until Tv restarts ), Factory Reset and Rebooting router and TV (unplug from mains and wait at least 30 seconds before reconnecting. Another possible solution is to change the DNS settings. Go to Network-Network Settings-DNS Settings. Change from Automatic to to 8.8.8.8 or 8.8.4.4. (Google servers) or 208.67.222.222 or 208.67.220.220 (Open DNS)
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
26-01-2023 12:03 AM
26-01-2023 07:59 AM
26-01-2023 08:49 AM
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
15-09-2023 03:57 PM
Hi James, are those DNSs applicable in the Philippines? Can I try it?
15-09-2023 04:09 PM
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.