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Original topic:

How to troubleshoot TV IR sensor

(Topic created on: 06-03-2020 09:25 PM)
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sivakumarl
First Poster
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Hi Friends,

 

           I am having samsung tv of model UN65H7150AFXZA, all of the sudden my smart remote and universal remotes are stopped working , i tried all the online possibilities andeven bought new universal remotes but no luck , so finally i want to troubleshoot TV IR sensor . Can some please help how i can validate whether TV IR sensor working or not, appreciate your help. Thanks

 

Regards,

Siva Kumar.

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3 REPLIES 3
CarloL
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Hey @sivakumarl! Have you tried changing the batteries (AAA) of your remote? Also, hold the remote a few inches away from your TV's power light and use it. Is it working now? 

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sivakumarl
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Hi @CarloL,
Thank you for the reply , I have tried all the available options , I even bought new universal remote , no luck
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CarlH
Moderator
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It might be worth contacting a Service Centre, so an engineer can inspect your TV, @sivakumarl. This link will direct you to the closest in your area. 

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