How to troubleshoot TV IR sensor

[sivakumarl]

Hi Friends,

           I am having samsung tv of model UN65H7150AFXZA, all of the sudden my smart remote and universal remotes are stopped working , i tried all the online possibilities andeven bought new universal remotes but no luck , so finally i want to troubleshoot TV IR sensor . Can some please help how i can validate whether TV IR sensor working or not, appreciate your help. Thanks

Regards,

Siva Kumar.

[CarloL]

Hey @sivakumarl! Have you tried changing the batteries (AAA) of your remote? Also, hold the remote a few inches away from your TV's power light and use it. Is it working now? 

[sivakumarl]

Hi @CarloL,
Thank you for the reply , I have tried all the available options , I even bought new universal remote , no luck

[CarlH]

It might be worth contacting a Service Centre, so an engineer can inspect your TV, @sivakumarl. This link will direct you to the closest in your area.