06-03-2020 09:25 PM in
I am having samsung tv of model UN65H7150AFXZA, all of the sudden my smart remote and universal remotes are stopped working , i tried all the online possibilities andeven bought new universal remotes but no luck , so finally i want to troubleshoot TV IR sensor . Can some please help how i can validate whether TV IR sensor working or not, appreciate your help. Thanks
09-03-2020 04:35 PM in
Hey @sivakumarl! Have you tried changing the batteries (AAA) of your remote? Also, hold the remote a few inches away from your TV's power light and use it. Is it working now?