30-03-2020 11:32 AM
TV: UE58RU7100KXXU
Soundbar: HW-Q90R
Inputs: Apple TV 4K, PS4
Wiring: Inputs > Soundbar > TV (via ARC)
Apps in both Apple TV and PS4 are displaying Dolby Symbol (showing Atmos compatibility with output), and Atmos settings are correct on these devices.
Atmos is selected as 'On' in TV > Settings > Sound > Expert Settings
But Soundbar does not use Atmos for sound output when Atmos content is played?
And 'Digital Output Audio Format' is only selectable as 'PCM' in TV Settings.
Please help?
31-03-2020 11:16 AM
Hi @j1angel1v
Could you check that you have the Input Signal Plus enabled for the HDMI sockets & the external devices to output Dolby Digital plus?
31-03-2020 11:24 AM