30-03-2020 01:59 PM
Hi,
I am in the UK and using my Samsung TV that I purchased in Australia in 2014. I have been able to change the country to UK however there are 2 issues:-
*the Terrestrial channels cannot be found and
*I cannot download the Samsung Apps including new Disney+
I have signed into my account, can use Sky, the internet is working through the TV. I purchased another Samsung TV in the UK last year and that worked fine using the same leads etc. I've searched and accepted all updates to my TV.
Any support to correct this would be appreciated,
Thanks, Rima
30-03-2020 02:30 PM
Hi @RF4. There may be compatibility issues regarding apps and updates when using a TV in a country it's not manufactured for (hence the issue you're experiencing with it).