Change region on Samsung TV QE55Q80CATXXU

[Members_YmOaXqy]

Hi.

I want to change region on my Samsung QLED. TV was bought on UK but now will be used on Poland. 

I just want to add that Mute-Vol Up-Chanel Up-Mute is not working.

Please help.

Thanks

[JAMES4578]

Hi @Members_YmOaXqy  you could try    FFWD - 2 - 8 - 9 - REWIND.

1. Start by setting the source to Tv.
   
2. Once you have set the source to TV, press the Menu button, then select the  System sub-menu.
3. In the system sub-menu you should see a  Set Up option. Click to begin setup.
4. Continue the setup until you are at the "Smart Hub Terms & Conditions, Privacy Policy" Page. When you are on this page, press the following buttons in a direct sequence.
   
   MUTE - VOL UP - CHANNEL UP - MUTE   or
   
   » - 2 - 8 - 9 - « (this is FFWD - 2 - 8 - 9 - REWIND)

It may well take a few tries but ideally you will see a bigger country list and be able to proceed.

However whilst this has worked for some customers not been a universal solution.

[Members_YmOaXqy]

Hi

@JAMES4578 

Unfortunately, both of these methods do not work 😞

[Members_YmOaXqy]

Hi

@JAMES4578 

Unfortunately, both of these methods do not work 

[Members_YmOaXqy · Accepted solution]

Problem solved

It’s a bit different now.

Reset your whole tv and when you are on the screen that says “Enjoy a wide range of smart features”, do the Mute - Volume up -  Channel up - Mute .

Then a window with the country selection will appear

[Packidge]

Thank you so much for this, I already wasted 2 hours before I found your post but it's all working now.

[ramon018]

Hi! I don't see that screen. It goes from Internet settings samsung account login and then terms and conditions who don't work...

[M7spark]

This works for me. Thanks! 

[Benson2]

Hi,

I need your support , I bought a New TV samsung Q60Z (QA65Q60ZAJXXZ) from china, now I'm going to use it in Africa (Congo) but I'm facing a problem like : the server is currently down and undergoing maintenance please try later (7-3) I can't accept terms and conditions, in order the TV works normal with APPs. please help me to solve this problem !!

thanks in advance 

[MrPickles]

I love you. Thank you!!!!!!!!