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1 YEAR OLD 50” TV wifi stopped working

Posted by 21-09-2022 01:44 AM in TV

Supremely disappointed with Samsung TV. Spent a little extra to get a Samsung on reputation a year ago. Worked pretty well. Suddenly it stops... View Post

01-10-2022 01:50 PM

Maybe don't make products that require users to be IT consultants. Never buy Samsung. View Post

Smart remote Alexa unresponsive

Posted by 13-11-2021 11:07 AM in TV

Hi I have a Samsung smart remote with Amazon Alexa built in. When I press the Alexa button/microphone, I can change volumes but not tv channels.... View Post

01-10-2022 01:20 PM

I am not sure what you mean by a Fire TV, I have a Samsung TV (2 in fact and both do the same thi... View Post

Loss of Freeview channels

Posted by 03-03-2022 07:08 PM in TV

I have had my Samsung smart TV for a few years now and suddenly a few weeks ago I have lost all the Freeview channels and all I can access are the... View Post

01-10-2022 11:51 AM

Same here, it worked for 3 weeks then stopped overnight Retune doesn’t work and can’t get back ... View Post

TV Sound issue distortion vibration QN900a and other models

Posted by 11-04-2022 09:47 PM in TV

Good evening all. I am reaching out to you all for help and support please. I don't know where to go. I have the QN900a TV within warranty and... View Post

01-10-2022 09:02 AM

Hi Rachel Gomez, As I wrote above, there is only a TV on the wall. No other devices are connect... View Post

Audio connect

Posted by 28-09-2022 06:10 PM in TV

Advice please. I have a:-Samsung qe55Q80A TV -#Sky Q box -#Denon #CEOL RCD-N11DAB hif How can I connect them so that TV sound is played via... View Post

01-10-2022 06:02 AM

Follow the steps below.Turn on the speaker you want to connect to, then press and hold the pairin... View Post

Spotify app no longer working

Posted by 27-01-2019 06:31 PM in TV

Hi there, All of a sudden the spotify app on my Samsung Smart TV stopped working (I am just seeing the green logo on a grey background). I... View Post

01-10-2022 05:52 AM

The You're Offline error is the most common error that Spotify users see within the app. Yet, you... View Post

why no Dolby Atmos on samsung Netflix App???

Posted by 27-04-2019 12:04 PM in TV

i have Q9FN and HW N850 Atmos Soundbar when using Netflix App on the TV, i went into Expert Audio Settings and it lets me select "dolby... View Post

01-10-2022 01:15 AM

I've had intermittent problems with Atmos since day 1 with my 2019 Q80 and Q70r sound bar. I c... View Post

"Network Cable Connected" Notification.

Posted by 30-10-2020 09:09 AM in TV

I have a QE55Q90RATXXU. Quite often (once or twice a night) we get a Notification, in the top right hand corner of the screen. It says,... View Post

01-10-2022 12:19 AM

Samsung's service replaced the One Connect cable and the notification stopped appearing. View Post

Voice assistant settings not showing up under general. Vanished completely.

Posted by 27-09-2022 12:58 PM in TV

I used to have voice control with my Alexa now there are no voice settings at all under General, the option is completely missing. TV is a... View Post

30-09-2022 10:26 PM

Hi. Rebooting made no difference. TV is connected to the network ok. There's not even a voice opt... View Post

Game Mode reverts pictures settings 65'AU8000

Posted by 30-09-2022 10:20 PM in TV

When a playing games in my PS4 on my AU8000, when a turn off and go back to the TV, the pictures settings get back to default (film mode) and i... View Post

QN95A Picture mode gets reset when changing sources

Posted by 11-08-2022 09:22 PM in TV

So i have this wierd issue or rather bug on my QN95A. I'm running the latest firmware (2001). So i have multiple HDMI sources and one being a... View Post

30-09-2022 10:11 PM

i have the same issue, when a turn on my ps4 on my 65'AU8000 and a game mode is turned on, when a... View Post

Ue32 t5300 no screw size fits vesa holes

Posted by 30-09-2022 06:46 PM in TV

Tried to fit a wall mount bracket m4 is the screw according to samsung doesn't fit neither does m3 m6 m8 .I had to use no nails then took a... View Post

30-09-2022 08:25 PM

I had a TV that none of my left over mounting bolts fitted. Eventually I got a pack of spare... View Post

Samsung Q60R 55

Posted by 21-09-2022 01:23 PM in TV

I updated my Samsung Q60R firmware and now the smart hub is gone and the remote is not working , the only thing the remote can do is to turn the TV... View Post

30-09-2022 08:12 PM

@Smartkiddo, Try unplugging your TV from socket for 10-15 minutes. View Post

UE32T5300 TV wall mount screws??

Posted by 27-01-2021 10:29 AM in TV

Hi I recently brought a Samsung T5300 tv but i can seem to find the right size screw to put in the holes. Can anyone help? View Post

30-09-2022 07:00 PM

M4 m6 m8 didn't fit View Post

UN55MU7000 - Service Menu - Panel Type

Posted by 30-09-2022 01:29 AM in TV

Hello! I wanted to know if you can help me with this problem. I have a Samsung UN55MU7000FXZA TV, the problem is that I entered the service menu... View Post

30-09-2022 04:43 PM

I think @FedePCFix means the panel type which would be VA. View Post

Can't play videos via Web Browser

Posted by 17-02-2019 03:07 PM in TV

**Help** My Samsung TV is no longer playing videos whenever I try to access them via websites on the Web Browser within the TV.UHD9000 series... View Post

30-09-2022 07:44 AM

Samsung TV internet browsers can stop working if the web browser app data is corrupted or if your... View Post

HDCP Problems

Posted by 03-04-2022 04:06 PM in TV

Hi All, I have an issue with a UE50TU8000KXXU TV got it new Dec 2020 has been working fine, until the new Sky Q box turned up Friday, it wont... View Post

30-09-2022 07:37 AM

HDCP errors generally indicate a problem with the physical connection or communication between yo... View Post

HDMI switcher issues

Posted by 28-06-2020 05:02 PM in TV

Hi, I have a UE50NU7400 TV mounted on a wall, I only have a single HDMI cable running behind the wall, I purchased a 2 way HDMI splitter to... View Post

30-09-2022 07:27 AM

Check all the cables and wiring connecting the HDMI splitter and high-definition device. Ensure t... View Post

Q80R 65” Faint horizontal lines across screen

Posted by 13-07-2020 08:48 PM in TV

I have only had my tv for 4 months and it has developed lines, from top to bottom, right across the screen. Has anyone any ideas what the issue... View Post