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Original topic:

Can't complete Setup.. Can't agree to TERMS AND CONDITIONS, server is down and under maintenance, try later..

(Topic created on: 14-06-2023 10:31 AM)
Shwaybz
First Poster
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Hello, I got stuck in :

1) "terms and agreement". It says, server is currently down and under maintenance, please try later.. 

2) Smart Hub connection test . It fails in the last step with an error on Samsung apps.. (please see the attached screenshots for all the error messages and the tv model)

Please assist.. would appreciate it very much.. thank you

PXL_20230613_190003562.jpg

PXL_20230613_191556835.jpg

6 REPLIES 6
ChrisM
Moderator
Moderator
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Hi @Shwaybz 

Did you manage to get this resolved or are you still having the same issue?

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Shwaybz
First Poster
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Hi @ChrisM, not yet .. still having the same issue.. haven't managed to resolve it yet.. thank you..

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PaulM1
Moderator
Moderator
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Hi there, @Shwaybz. Just to let you know, I removed one of the photos that you enclosed, as I could still see the serial number of your TV. I felt it was best to conceal this information from public view, as it's personal/unique to you.

I appreciate that this is a very basic step, but have you tried powering off your TV, unplugging it, leaving it off for a few minutes, and then trying the setup again?

Although it's quite a simple process, doing this can and does "kickstart" things again. Please let me know.

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Garywalker1992
First Poster
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I've tried everything, it's going back in the box and back to Argos I'll buy a lg instead 

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Enkt
Journeyman
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Did you solve it? Im having same issue 

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Enkt
Journeyman
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I have same issue is there a way to fix this problem? 

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