14-06-2023
10:31 AM
- last edited
16-06-2023
04:59 PM
by
PaulM1
Hello, I got stuck in :
1) "terms and agreement". It says, server is currently down and under maintenance, please try later..
2) Smart Hub connection test . It fails in the last step with an error on Samsung apps.. (please see the attached screenshots for all the error messages and the tv model)
Please assist.. would appreciate it very much.. thank you
16-06-2023 04:43 PM
16-06-2023 04:56 PM
Hi @ChrisM, not yet .. still having the same issue.. haven't managed to resolve it yet.. thank you..
16-06-2023 05:02 PM
Hi there, @Shwaybz. Just to let you know, I removed one of the photos that you enclosed, as I could still see the serial number of your TV. I felt it was best to conceal this information from public view, as it's personal/unique to you.
I appreciate that this is a very basic step, but have you tried powering off your TV, unplugging it, leaving it off for a few minutes, and then trying the setup again?
Although it's quite a simple process, doing this can and does "kickstart" things again. Please let me know.
08-07-2023 10:29 AM
I've tried everything, it's going back in the box and back to Argos I'll buy a lg instead
01-08-2023 07:35 AM
Did you solve it? Im having same issue
02-08-2023 05:14 PM
I have same issue is there a way to fix this problem?
15-12-2023 02:12 AM
I fixed mine by putting it back in the box and returning it to buy a competing brand with better software
24-12-2024 10:24 PM
Judging by the number of responses and people suggesting they have a similar problem, turning it on and off doesn't work and Samsung has the problem. Any further ideas?