09-03-2023 07:52 AM in
TVI have a UE48JU6400, yesterday it randomly started to smell like electrical brning, then emitted a loud popping noise and switched off. It's about 7 years old. Can you help?
09-03-2023 09:31 AM in
TVGood morning, @PHDaniels. We take matter such as this very seriously, therefore if you are based in the UK or Ireland, please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.
https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...