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Help required with one connect cable replacement

Posted by Jun 1, 2020 1:40:49 PM in TV

Hi there. I have a Samsung QE65Q7FAM, currently fitted with a 15m near invisible one-connect cable. We are moving house and the TV will be a... View Post

1016 with Disney plus

Posted by May 30, 2020 3:27:18 PM in TV

Getting constant issues working th Disney plus the newest code is 1016, any help? View Post

This bug is affecting Samsung users worldwide. Samsung have updated firmware which has bricke... View Post

[Maybe Solved?] Nintendo Switch no longer recognized on my Q60R. Any updates in the last week?

Posted by Mar 11, 2020 8:53:21 AM in TV

When docking/turning my nintendo switch on Game Mode used to automatically turn on, but the "Auto" selection no longer exists. There... View Post

Same issue here. Has happened to me since purchasing my Q60R. Switch is never detecte... View Post

Smart TV - Samsung UA55J rainbow lines on the screen

Posted by Jun 1, 2020 5:41:17 AM in TV

hi everyone, my samsung curved tv has rainbow lines from end-to-end screen. It happened since last week from single lines and now getting... View Post

Samsung Smart Remote voice command not working

Posted by Sep 2, 2018 4:54:33 PM in TV

Hi all, Searched through a number of forums but still have not found a solution. I have an MU8000 and the voice command is not working... View Post

No problem and good luck. Let us know if it resolved the problem. View Post

My tv infrared constantly flickering

Posted by May 31, 2020 10:57:47 PM in TV

Hi, My tv model UE48H4203AKXXU. Couldnt switch my tv on using the remote. So i took batteries out and took the plug out. But still no joy.... View Post

UE49KU6400 HDMI UHD

Posted by Mar 28, 2019 7:20:21 PM in TV

I am running my UHD blu ray player into the HDMI2 port with the HDMI3 ARC going back through the AV amp & have my STB going into the amp... View Post

Hi, only a year and a couple of months later lol. I stumbled across your question as I had... View Post

Picture issues on Samsung 4K TV - whole screen ghosts

Posted by May 31, 2020 7:43:39 PM in TV

Hello, just today we noticed a severe issue on the tv where the whole screen 'ghosts'. I have reset the hub, un plugged the... View Post

Hi, @Jamie7. As the Picture Test has failed, it may be best for an engineer to inspect th... View Post

Vertical red and black bars on screen edge

Posted by May 30, 2020 8:33:49 PM in TV

Hello community, I have a samsung UE46ES5500 TV (which I bought 8 years ago), since 1 year I started noticing some pixel bars on the... View Post

Let us now how you get on, @Yassir26. View Post

No "Self Diagnosis" Option Available

Posted by Dec 10, 2017 8:01:16 PM in TV

Hi Woke up to find Netflix was no longer working for some strange reason. Code nw 4 8. I am trying to a factory reset as... View Post

You have to close out all apps before the self diagnosis option can be clickable. Exit out of... View Post

My Samsung smart tv app is showing weird characters instead of icons on the YouTube app

Posted by Nov 25, 2019 2:13:33 PM in TV

Hello Dear, my TV YouTube app shows heyroglphic icons. All of my settings are ok, and i did a factory reset to my TV and everything seems to... View Post

I have the same issue, resetting the TV doesn't work View Post

The Frame 2020 picture clarity

Posted by May 31, 2020 9:53:54 AM in TV

Morning everyone! I just got the new 65" The Frame. Love the TV, the art mode. However, I am having issues with the picture... View Post

I can actually give you the specific show with a time frame. I am using those 5 seconds to ex... View Post

USB power settings

Posted by Mar 20, 2019 10:32:10 PM in TV

How do you access the USB power settings so that power can still be supplied while in standby mode. On the Samsung Q6F tv View Post

This also have this issue on my 55MU6120 THERE MUST be a way to keep that usb port going if t... View Post

Firmware Release notes

Posted by May 30, 2020 10:52:51 PM in TV

Is there some place that posts the release notes for Samsung's firmware? I just updated from 1292 to 1294 and I have no idea what it does.... View Post

@Justin1Ntime: Sadly not. All updates are designed to improve performance and address existin... View Post

Remote-control

Posted by May 31, 2020 1:28:19 AM in TV

Please can anyone let me know where i can purchase original remote controls for samsung ue55mug6400 4k uhd tv. There were two remotes supplied... View Post

@Remote-control: If you're looking to purchase a genuine replacement remote for your TV then ... View Post

Smart TV - ue43nu7095 questions

Posted by May 26, 2020 10:08:20 AM in TV

I purchased a Samsung ue43nu7095 and have 2 questions re: its usage. 1. How can I use headphones or headset with it? ... View Post

Hi I didn't find any Bluetooth option in Outputs. Secondly, I don't have any jack no r... View Post

UE55MU6220

Posted by May 31, 2020 10:48:18 AM in TV

Until recently I have always been able to connect my TV to the router with a wireless connection, however this has now proved problematical... View Post

Universal Remote unable to search in Sky?

Posted by Jan 9, 2020 9:40:41 PM in TV

Hello When I go onto the sky homepage I go to the search bar in the top left, press the select button but it doesnt allow me to search,... View Post

I am having the same issue. On the Sky Q remote there is a separate button to search. Ther... View Post

Q60R gone wrong after reset

Posted by May 31, 2020 12:35:02 AM in TV

Model Number QE55Q60RATXZT Software Version T-MSMDEUC-1356.2 I've been having issues lately with Netflix on my Q60R which for... View Post

Fire stick for samsung ua32f4100 tv

Posted by May 30, 2020 12:00:47 PM in TV

Does samsung ua32f4100 tv support fire stick View Post

Of course , it will plug straight in to a hdmi socket View Post

Unable to update or change browser

Posted by May 30, 2020 5:19:54 PM in TV

Hi, I have a UE40KU6400 model TV and I'm trying to listen to music on soundcloud using the web browser. When I try I get... View Post

Samsung Server Issue

Posted by May 30, 2020 4:49:36 PM in TV

All of a sudden I'm having severe issues with my Samsung TV. I keep getting a message "unable to sign into Samsung account" and the... View Post

Issues with QE55Q80R - remote, soundbar drops, bluetooth

Posted by May 30, 2020 4:09:54 PM in TV

Anyone else have issues with this TV or similar models - Remote frequently stops working until you powercycle by removing batteries ... View Post

*Help please! SAMSUNG TV REEBOOTS from logo screen most of the time

Posted by May 27, 2020 9:34:29 PM in TV

Hi, PLEASE HELP I have a Samsung-Not Smart TV. Model UN39Fh5030H About 2 years ago this issue began happening but then it fixed... View Post

@Jatorres oh right, take it you either have another set or can still watch shows via a... View Post

Unable to download Now tv app

Posted by May 30, 2020 1:37:31 PM in TV

I have just purchased a new Q90R 55 inch. I tried to download the NOW TV app but got this message "this app doesn't support your... View Post

picture colour / quality changes

Posted by May 30, 2020 12:47:03 PM in TV

We have a QE43Q60R, its about 4 months old and aprt from an issue in which it wont save Iplayer log in details its been fine till about a week... View Post

Volume of bluetooth headset

Posted by May 30, 2020 12:40:24 PM in TV

I recently bought a 65 inch Q80R. I connected a bluetooth headset (Philips HD 4.40 BT). I can control the volume via the tv remote, however the... View Post

HDR mode for netflix

Posted by Apr 12, 2019 10:58:34 AM in TV

hello, i just bought NU7100 tv...let say i play netflix app, how suppose i to know HDR mode is running...before this on LG tv got notification... View Post