Amazon Prime not streaming in 4k

[Madmoose]

Hi All

Ive recently purchased a Samsung Q60T 4k HDR Tv

Ive tried to stream some movies on Amazon Prime video in 4k but the quality only appears to be HD

Samsung tell me I can watch UHD movies but Amazon say the TV is not compatible ?

I can watch 4k video on YouTube so not sure if im misunderstanding their reason

Im told I should be able to see the streaming rate at the bottom of the screen but this is not available. Ive re-installed the app and still the same

There clearly is a difference between UHD and 4K HDR 

Any help to clarify the situation would be useful

[unicorn2333]

nice

[Pugs1957]

Check this out https://eu.community.samsung.com/t5/tv/amazon-app-won-t-stream-in-4k-on-both-my-samsung-tvs/td-p/480...