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Original topic:

Amazon Prime not streaming in 4k

(Topic created on: 24/03/21 18:31)
Madmoose
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Hi All

Ive recently purchased a Samsung Q60T 4k HDR Tv

Ive tried to stream some movies on Amazon Prime video in 4k but the quality only appears to be HD

Samsung tell me I can watch UHD movies but Amazon say the TV is not compatible ?

I can watch 4k video on YouTube so not sure if im misunderstanding their reason

Im told I should be able to see the streaming rate at the bottom of the screen but this is not available. Ive re-installed the app and still the same

There clearly is a difference between UHD and 4K HDR 

Any help to clarify the situation would be useful

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unicorn2333
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nice
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Pugs1957
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Superuser I
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